RETURNS: Returns are accepted for 15 days after the product arrives at the buyer's location.

CANCELLATIONS: Cancellations are accepted within 24 hours of placing your order.

SHIPPING: If the item is ready to ship, it will be shipped within 5 days of placing your order. If it is a custom order that must be made after the order is placed, please allow 7 days to ship.

FAQ:

Q: Are your products safe for children?

A: Because of toy laws, I cannot recommend my dolls for children without recommending supervision. I do take extra precaution to increase safety and durability. I use velcro instead of buttons to avoid choking hazards. Many of my dolls do have a foam encased wire to fortify the neck.

Q: Are the clothes of your dolls removable?

A: Yes, all clothing is removable! The shoes sometimes need a little gentle stretching to get back on.

Q: Where do you get your designs/patterns?

A: All my designs and patterns are my own. My unique method of attaching the arms of my dolls adds exponentially to the dolls' durability and allows for more natural movement.

Q: Do you do all your own embroidery?

A: Yes, all my dolls have hand embroidered faces and I design and embroider the faces myself!

Please don't hesitate to contact me with any further questions!